Virtue Recruitment Services are currently looking for customer service agents in the Gartcosh area for a temp to perm position
Pay rate is £9.50p/h, working Monday to Friday
The role of the Customer Service Assistant is to ensure the Service centre understands and satisfies its customers requirements.
It is also your responsibility to provide solutions to a customers issue from receipt to final resolution.
You must ensure the client delivers great customer service – Every time.
To apply you MUST have the following:-
- Good understanding and knowledge surrounding the customer experience.
- Strong communications skills both written and oral with good networking skills and the ability to create relationships internally and externally.
- The ability to escalate and recommend improvements, previous software operating skills applicable to the role including MS Office.
- A general passion to please and seek resolutions with the ability to influence and push back in a polite and professional manner. Ability to remain focused in a pressurised environment.
If you are interested, please call 01698 674019 and ask to speak with Robyn NOW!