Virtue Recruitment Services are currently looking for a Customer Service Administrator to work out of our client’s depot in the EH28 area
£9.50 p/h, weekly pay on a Friday
1700 hours – 2300 hours, Monday to Friday ongoing. Weekends are also available
The role of the Customer Service Assistant is to ensure the Service Centre understands and satisfies its customer requirements.
It is also the responsibility of the Customer Service Assistant to provide solutions to a customer issue from receipt to final resolution.
The role is to ensure the client delivers great customer service – Every time.
To apply you MUST have the following:-
- Good understanding and knowledge surrounding the customer experience.
- Strong communications skills both written and oral with good networking skills with the ability to create relationships internally and externally.
- The ability to escalate and recommend improvements, previous software operating skills applicable to the role including MS Office.
- A general passion to please and seek resolutions with the ability to influence and push back in a polite and professional manner. Ability to remain focused in a pressurised environment.
If you are interested please call 01698 674019 and ask to speak with Robyn.